Sunday, March 21, 2010

Melody Ehsani



You know at first I wasn't going to do this blog but on second thought here I am. You all know I love LOVE shoes and when I see shoes that I like I tend to buy them. Well around the 15th or 16th of this month I ordered this lovely shoe from an up and coming designer by the name of Melody Ehsani. I like to support people and I found that her work was pretty awesome. These shoes cost $150...so that wasn't a big deal for me.

To make a long story short I ordered these shoes, size and everything and my payment was processed through PayPal. Now the next day I got an e-mail stating that my card had been refunded because the merchant was out of stock on the product. Now I was pretty pissed! Especially being a shoe lover lol. You know how you envision yourself in a shoe and you know what your going to wear and blah blah right? They sure burst my bubble!

That's besides the point. Then I thought about it from a Business perspective....being that I am a Business major. So I wrote an e-mail to the company through their website stating my disappointment. It is now March 21, 2010...5 days later and I have yet to get a response from anyone. Think about it....if you are a business...especially a new one...it is of great importance to leave a good first impression on your new customers right?

If you are out of stock on products why are you continuing to process orders and then tell people OH sorry we let you complete that order but we are out of stock....Now I'm over that because obviously it wasn't meant for me to have that shoe! lol The problem I have is the fact that I sent an email stating my disappointment and NO ONE emailed me back to at least say sorry for the inconvenience. I don't want anything free...I don't want a party...I'm a simple girl...SORRY would've been fine. I wouldn't have done this post if I got a sorry. Unfortunately I will never ever order anything from this designer ever in my life.

I guess customer loyalty and the value of one customer to them isn't important right? The saddest part about it is it's not Melody Ehsani's fault....I'm sure she doesn't run her website behind the scenes and she doesn't have the time to read email's. I'm sure she has someone do that for her BUT their actions reflect our impressions on her as a designer. That's the name we see...not the music in the background. If it were me I'd first fix the problem, and then get a more professional business oriented person to handle my affairs.

For example...when you go to McDonald's and you get bad service from the associate your reaction is this: "I hate McDonald's I'll never go there AGAIN"...you forgot about the associate because they are a representation of McDonald's. That's the way I feel. BUT Company's want to know when there is a problem so they can improve and fix the problem so it won't happen again. As the boss it is your duty to oversee EVERY SINGLE aspect of your business no matter how small it is because at the end of the day all eyes are on you....that's the end of my rant. I hope you all understand where I am coming from.

Friday, March 19, 2010

Politics

I should minor in Political Science...What kind of world are we living in...

Thursday, March 18, 2010

Two-Strand Twist

About 3 weeks ago I attempted a protective style of two-strand twist for my hair since it was cold here in Florida. When it's cold I don't like to wet my hair and go out so here is what I did. I first had to blow dry my hair out because in the past I've done twist on wet hair, and air dried hair and it didn't give me the length or the fullness that I liked. To twist my hair all I used was Shea Butter mixed with Jojoba Oil, Extra Virgin Olive Oil, and Vitamin E. I only kept the twist in for a week because I didn't really like it much...maybe the next time I'll do them smaller. You wanna know how long it took me to do this though? I started at 8:30 p.m and finished at 12 am! Here are a few pics that I took:

Wednesday, March 17, 2010

Shopping!!

Today I went to the mall with my cousin Melissa and I didn't intend to buy anything BUT you know when you go to the mall there is always something you see that you like lol SO Here are a few of my pick ups that I got today! Tell me what you all think :)

This is a romper that I got from Charlotte Russe for $14.40. I got the black belt to go around it because it looked way too plain, the belt was $6.99, and the necklace just made it pop! lol


I suppose the whole Sailor inspired look is big...I didn't get this because of that reason I just liked this shirt and the cardigan looks cute over it...with or without the cardigan it's nice. Both tops are from Charlotte Russe priced at $15.29 and $22.49 for the Cardigan

You all know I love tanks so this isn't something new lol I do live in FL! I got this from Express for $30...yeah I know...am I smoking?


I got this shirt from Dillards for $10.80...nice dress shirt and I didn't have anything in my closet with this print on it!!



Earrings are from Charlotte Russe of course...2 for $8.00...I like to have a variety to choose from

This is the necklace I got to go with the romper...I just love all the charms on it! Charlotte Russe of course for $6.29

I just couldn't leave this shoes in that store today! Charlotte Russe as well...all shoes were Buy 1 get the second for 50% off....SOOOO the first pair were $13.49 and the second pair $26.99...

I'm trying to stay away from black shoes because I have so many so I went with the Camel color...I think they look better on than off lol Now remember, if you have a Charlotte Russe in your city you should be able to get a 10% Student Discount with your ID!

Monday, March 15, 2010

Slacker!

I've been trippen with my blogging haven't I! HAHA! That's okay I'll be getting back into the groove of things this week. I've been distracted with all this partying and group projects at school. Any way..guess what? I finally did a second youtube video *round of applause* My second video was actually an entry to a contest that was going on about Natural Hair in the Workplace so I'd like to share this with you all...if you tend to youtube check out my page and be sure to subscribe! I'll definitely be making more videos because I have tons of ideas! Tell me what you all think: